FAQ – Frequently Asked Questions

• Q: Are your listings free?

A: Yes, all our listings are unconditionally FREE. Just register, add your business and if your listing meets our requirements will shall approve it within a reasonable short time. If your website is about travel, tourism, activities, adventure, hospitality, sports or any aspect of the travel and tourism community, add a link on travelindex.com. Links are free but each request will be assessed, and only those that meet our criteria and standards will be activated. We do not accept paid listings.

• Q: How can I login or register? Why should Logout?

A: You will not be prompted for your user name and password until you enter an area reserved for registered users and you can search the whole website without login-in. You can login at any time by using the ‘Login’ link located in the top navigation bar of every page. You should also ‘Logout’ after each session. The ‘Logout’ link is located in the same top navigation bar of each page. Attempts to login more than once per hour without properly logging out can lead to access problems.

• Q: How long will my listing remain on travelindex.com?

A: There is no time limit but we however request that you update your information at least twice a year. We will send you a reminder email asking you to update or confirm the validity of your information published on travelindex.com.

• Q: How can I register to add a new company or the edit my current listing?

A: If you are already a registered User, just login under ‘Login/Join us’ and then click on ‘Add a Link’ or ‘Modify a Link’ in the top navigation bar; you will be able to edit all information related to your listing(s). If you are not a User yet, click on ‘Login’ or ‘Join us’ and fill-in the simple registration form to create your user profile. Upon successful completion of this form, you will receive a confirmation email from travelindex.com that contains your username, password, and other important information enabling you to manage all aspects of your appearance on Travelindex.com: modify all information related to your listing(s); add more listings, publish news and/or offers, publish videos linked to your listings and so much more. Why not Join us now?

• Q: What is your policy on data protection regarding personal information?

A: Travelindex.com knows that you are concerned on how your personal information is used and shared. By visiting our website or by otherwise interacting with travelindex.com, you agree to accept the practices described in our Privacy Statement. Please read our Privacy Statement carefully.

• Q: I am the administrator for a hotel group or chain. How can I add or update the information for all listings of our group/chain?

A: Login to travelindex.com with your username and password. By clicking on Modify a Link in the top navigation bar, you will be shown a list of all registered listings under your user name. By clicking on ‘Edit this listing’ situated in the bottom bar of each listing you will access the listing profile with all fields. You can now edit these informations. Submit the form. Note: all changes will be submitted to the administrator for review and approval. By clicking on ‘Add a Listing’ in the top navigation bar you can add ALL properties of your group/chain, for FREE.

• Q: I get to many search results, how can I get a refined search results list?

A: Click on Advanced Search, which takes you to the advanced search page where you can search any field available or by any combination of these search fields to create a list of companies by location, activity, category or description, city, featured, exhibiting, etc.

• Q: How many companies does travelindex.com cover? How are they selected?

A: Travelindex.com is the fastest growing travel directory on the web. It connects you the largest network of travel and tourism businesses and you can list, with full contact details, your travel or tourism business for free.

Travelindex.com covers more than 300,000 companies worldwide, both public and private, in over 1200 activity categories and sub-categories. New companies are added daily. Our own proprietary database contains records on the largest, fastest growing, and most influential companies in travel and tourism. Listings on travelindex.com are unconditionally FREE and any company/business in travel and tourism can be add their information online in our database.

• Q: Where do you get your information? What is the source?

A: Our team of researchers and editors, located on five continents in more than 10 countries, obtain company information from a variety of sources. First and foremost, we ask all companies and organizations that we cover to provide information on themselves, online and offline. Many do; some do not. The information contained in our database is as accurate as we could reasonably make it. In many cases we have relied on third-party information that we believe to be trustworthy but, sometimes, were unable to verify independently.

• Q: How can I contact a specific company or executive?

A: For each company (if available) you will find full contact details (telephone, fax, physical address, postal address, skype, instant messaging, etc) and, a link ‘Email direct’ which allows you to contact via email and our online form, the business listed in our database.

• Q: How often is your information updated?

A: The information in our database is update daily by our team of researchers and editors and, online by our users. The information contained in our database is as accurate as we could reasonably make it. In many cases we have relied on third-party information that we believe to be trustworthy but were, sometimes, unable to verify independently.

• Q: My business is not in the travel business but I would like to be listed in your valuable directory.

A: Travelindex.com is human-edited and you cannot buy a listing on it. All our links are free but each request will be assessed, and only those that meet our criteria and standards will be activated. If you feel your business could fit into travelindex.com, simply Add your listing and our team will evaluate its merit to be listed in related categories.

• Q: Can you explain with a little more detail what are your criteria and standards to be listed in your Directory?

A: Our criteria to be listed on Travelindex.com is very simple: you have to be a genuine business (hotel, tour operator, travel agency, car hire, etc) in the travel and tourism sector with a physical address and contact.

We REFUSE to list all the websites using, and abusing, the terms: travel or tourism website, official website, travel guide or tourism portal when in fact they are just a collection of links to parked pages, affiliate companies links, Google AdSense links, booking engines, etc.

We believe that these websites are in fact cloaking the search results of Google, Yahoo, MSN and hindering genuine travel operators to be found easily. The genuine operators must compete for traffic with these sham websites called AdSense traps, sportals, splogs, and flogs, which divert users to irrelevant and no-content sites.

As we advocate direct-link to genuine operators we would like to see on the websites of approved listings a ‘Contact Us’ page with ALL contact details of the company including telephone and email address. If a visitor is taking time to read about your business, make it easy for him to contact you or better to book with you.